Service Catalog

Categories (12)

Request technical assistance to resolve an issue with an IT service.

This Category will provide Services that are available to Sault college employees related to Covid 19.

Services related to account management, including new accounts, access management, name changes, password resets, and other account modifications.

Services related to the access, installation, upgrade, purchasing, and renewal of applications and software.

Services that relate to computers, printers, monitors, and audio/video equipment.

Services related to email accounts, distribution lists, and email security, including reporting spam and phishing.

Service requests related to Enterprise Resource Planning (ERP) Systems.

Technology and resources directly supporting teaching and learning, including Learning Management System (LMS) and other academic tools for faculty and students.

Add, change, remove articles and features related to our internal and external websites.

Get connected with wired or wireless internet access and VPN.

Request a new mobile phone or desk phone, or make a change to your phone service, such as phone line moves.

Students Helping Students is a free program where fellow students can lend a hand in some IT-related issues that students are encountering.

Note that this service does not provide for repairing of items but rather dealing with possible sign-in issues, software not working, and browser issues to name a few.

Services (4)

Information Request

Ask a general question regarding ITS related services.

General Service Request

Not sure which service to request? Submit a general service request.

Report an Incident

Submit a request for assistance resolving an issue or problem.

Emergency Technical Assistance

Call ext. 2504 for Emergency Technical Assistance during a class or event.