Popular Services

Print request service.

Not sure which service to request? Submit a general service request.

Request a new account be created or an existing account be modified.

Create, modify, or delete a distribution list.

Submit a request for assistance in resolving an issue or problem.

Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.

Need help? Use this service to reach out to your fellow students for assistance!

Request for allocation of college-supported computer hardware.

Setting up audio/video presentation equipment for special events.

Request an increase to your staff colour print quota.

Request a Program or Course End Date Extension.

When duplicate accounts are created for a student, IT Staff will merge the accounts into one.

Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.

Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.

Request a new email account.

Contact the IT department for technical assistance with a problem you are having.

Request a password reset for student login.

Request multiple sections of the same course be merged into the lowest number section.

Request to have a wired ethernet port installed, activated, or deactivated in a campus building.

Service to request a student name change.

Request access to college resources while off campus via VPN.

Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.

Report a suspicious email, phishing attempt, or possible account compromise.

This service enables authorized users to request a non-traditional course site in the Learning Management System (LMS) for courses not residing in Sault College’s Course Information System (e.g., workshops, professional development). The IT team configures the site using provided details, including purpose, course name, facilitators (up to two), sections, and start/end dates. Facilitators can add other college employees to the site. This similiar to a course sandbox, however, sandboxes are meant for prepartion and non-traditional courses are meant for course delivery.

Request a password reset for faculty, staff, and students' login accounts.