Popular Services

Print request service.


Request a new account be created or an existing account be modified.


Not sure which service to request? Submit a general service request.


Submit a request for assistance in resolving an issue or problem.


Contact the IT department for technical assistance with a problem you are having.


Request for allocation of college-supported computer hardware.


Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.


Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.


Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.


Move a computer and equipment between offices, classrooms, or labs.


Request a new email account.


Create, modify, or delete a distribution list.


Request a password reset for faculty, staff, and students' login accounts.


Request access to an LMS course site you are not currently assigned to teach.


Ask a general question regarding ITS related services.


Request to have a wired ethernet port installed, activated, or deactivated in a campus building.


Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.


When duplicate accounts are created for a student, IT Staff will merge the accounts into one.


Request an increase to your staff colour print quota.


Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.


Service to request a student name change.


Report a suspicious email, phishing attempt, or possible account compromise.


Request changes to an internal Sault College website, student portal, or intranet page.


Request to recover lost files from previous backup systems.


Setting up audio/video presentation equipment for special events.