Popular Services
Request a new account be created or an existing account be modified.
Request for allocation of college-supported computer hardware.
Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.
Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.
Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.
If you require support with setting up your grade book or releasing your grades, please reach out to contacts as per below:
1. Your Program Coordinator
2. CAFE (cafe@saultcollege.ca),
Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.
Request multiple sections of the same course be merged into the lowest number section.
Request a password reset for faculty, staff, and students' login accounts.
When duplicate accounts are created for a student, IT Staff will merge the accounts into one.
Request access to college resources while off campus via VPN.
Report a suspicious email, phishing attempt, or possible account compromise.
This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.
Request to create a new file folder, modify an existing file share, or delete a file share.
Request changes to an internal Sault College website, student portal, or intranet page.
Use this service to seek information regarding LMS or to make a suggestion.
Move a computer and equipment between offices, classrooms, or labs.
This service enables authorized users to request a non-traditional course site in the Learning Management System (LMS) for courses not residing in Sault College’s Course Information System (e.g., workshops, professional development). The IT team configures the site using provided details, including purpose, course name, facilitators (up to two), sections, and start/end dates. Facilitators can add other college employees to the site. This similiar to a course sandbox, however, sandboxes are meant for prepartion and non-traditional courses are meant for course delivery.