Popular Services

Print request service.

Not sure which service to request? Submit a general service request.

Request a new account be created or an existing account be modified.

Request for allocation of college-supported computer hardware.

Submit a request for assistance in resolving an issue or problem.

Request access to college resources while off campus via VPN.

When duplicate accounts are created for a student, IT Staff will merge the accounts into one.

Service to request a student name change.

Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.

Request multiple sections of the same course be merged into the lowest number section.

Request a Program or Course End Date Extension.

Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.

Contact the IT department for technical assistance with a problem you are having.

Call ext. 2504 for Emergency Technical Assistance during a class or event.

Setting up audio/video presentation equipment for special events.

This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.

Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.

Ask a general question regarding ITS related services.

Request a new email account.

This service enables authorized users to request a non-traditional course site in the Learning Management System (LMS) for courses not residing in Sault College’s Course Information System (e.g., workshops, professional development). The IT team configures the site using provided details, including purpose, course name, facilitators (up to two), sections, and start/end dates. Facilitators can add other college employees to the site. This similiar to a course sandbox, however, sandboxes are meant for prepartion and non-traditional courses are meant for course delivery.

Request changes to an internal Sault College website, student portal, or intranet page.

Information Technology Services program to help students in need of technology to be loaned to assist in their studies.

Use this service to seek information regarding LMS or to make a suggestion.

Create, modify, or delete a distribution list.

When you need to sign out equipment from ITS or Facilities Management you will need to fill out this form.