Popular Services

Print request service.


Not sure which service to request? Submit a general service request.


Request a new account be created or an existing account be modified.


Submit a request for assistance in resolving an issue or problem.


When duplicate accounts are created for a student, IT Staff will merge the accounts into one.


Request for allocation of college-supported computer hardware.


Create, modify, or delete a distribution list.


Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.


Request a password reset for student login.


Contact the IT department for technical assistance with a problem you are having.


Request multiple sections of the same course be merged into the lowest number section.


Service to request a student name change.


Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.


Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.


Move a computer and equipment between offices, classrooms, or labs.


Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.


Request access to college resources while off campus via VPN.


Request to create a new file folder, modify an existing file share, or delete a file share.


Request a new email account.


This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.


Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.


Ask a general question regarding ITS related services.


Request a password reset for faculty, staff, and students' login accounts.


Call ext. 2504 for Emergency Technical Assistance during a class or event.


Request a Program or Course End Date Extension.