Popular Services

Print request service.

Not sure which service to request? Submit a general service request.

Request a new account be created or an existing account be modified.

Submit a request for assistance in resolving an issue or problem.

Request for allocation of college-supported computer hardware.

Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.

Request multiple sections of the same course be merged into the lowest number section.

Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.

Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.

Create, modify, or delete a distribution list.

Request access to college resources while off campus via VPN.

Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.

Request a new email account.

Request a password reset for faculty, staff, and students' login accounts.

Request a password reset for student login.

Request to enable spell check in quizzes for a specific course in Brightspace (D2L). This is an exception to the college-wide setting where spell check is disabled by default.

Request a Program or Course End Date Extension.

Setting up audio/video presentation equipment for special events.

This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.

Request changes to an internal Sault College website, student portal, or intranet page.

Report a suspicious email, phishing attempt, or possible account compromise.

Move a computer and equipment between offices, classrooms, or labs.

Contact the IT department for technical assistance with a problem you are having.

Request to have a wired ethernet port installed, activated, or deactivated in a campus building.

Need help? Use this service to reach out to your fellow students for assistance!