My Recently Visited Services

Request to recover lost files from previous backup systems.


Service to request a student name change.


Submit a request for assistance in resolving an issue or problem.


Request a new account be created or an existing account be modified.


Create, modify, or delete a distribution list.


Print request service.


Call ext. 2504 for Emergency Technical Assistance during a class or event.


Not sure which service to request? Submit a general service request.


Request to have a wired ethernet port installed, activated, or deactivated in a campus building.


Request changes to an internal Sault College website, student portal, or intranet page.


Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.


Please use this service if you have a college managed device that has not been entered into the college asset inventory database.


Information Technology Services program to help students in need of technology to be loaned to assist in their studies.


When duplicate accounts are created for a student, IT Staff will merge the accounts into one.


Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.


Report a suspicious email, phishing attempt, or possible account compromise.


Request a Program or Course End Date Extension.


Request a password reset for student login.


Request a password reset for faculty, staff, and students' login accounts.


Request a news article be added to the Sault College website (saultcollege.ca).


Move a computer and equipment between offices, classrooms, or labs.


Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.


Request a job posting be added to the Sault College website (saultcollege.ca).


This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.


Contact the IT department for technical assistance with a problem you are having.