My Recently Visited Services

Request a password reset for student login.


Request a new account be created or an existing account be modified.


Not sure which service to request? Submit a general service request.


Print request service.


Request for allocation of college-supported computer hardware.


Submit a request for assistance in resolving an issue or problem.


Request a password reset for faculty, staff, and students' login accounts.


Service to request a student name change.


Request to have a wired ethernet port installed, activated, or deactivated in a campus building.


Move a computer and equipment between offices, classrooms, or labs.


Contact the IT department for technical assistance with a problem you are having.


Call ext. 2504 for Emergency Technical Assistance during a class or event.


Need help? Use this service to reach out to your fellow students for assistance!


Report a suspicious email, phishing attempt, or possible account compromise.


Request to recover lost files from previous backup systems.


When you need to sign out equipment from ITS or Facilities Management you will need to fill out this form.


Create, modify, or delete a distribution list.


Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.


When duplicate accounts are created for a student, IT Staff will merge the accounts into one.


This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.


Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.


This service enables authorized users to request a non-traditional course site in the Learning Management System (LMS) for courses not residing in Sault College’s Course Information System (e.g., workshops, professional development). The IT team configures the site using provided details, including purpose, course name, facilitators (up to two), sections, and start/end dates. Facilitators can add other college employees to the site. This similiar to a course sandbox, however, sandboxes are meant for prepartion and non-traditional courses are meant for course delivery.


If you require support with setting up your grade book or releasing your grades, please reach out to contacts as per below:
1. Your Program Coordinator
2. Faculty member Melanie Jones Melanie.Jones@saultcollege.ca; or
3. Emily Milito, Emily.Milito@saultcollege.ca


Request changes to an internal Sault College website, student portal, or intranet page.


Request a new email account.