My Recently Visited Services

Not sure which service to request? Submit a general service request.


If you require support with setting up your grade book or releasing your grades, please reach out to contacts as per below:
1. Your Program Coordinator
2. Faculty member Melanie Jones Melanie.Jones@saultcollege.ca; or
3. Emily Milito, Emily.Milito@saultcollege.ca


This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.


Request a password reset for faculty, staff, and students' login accounts.


Request a password reset for student login.


Contact the IT department for technical assistance with a problem you are having.


Request a new account be created or an existing account be modified.


Request for allocation of college-supported computer hardware.


Move a computer and equipment between offices, classrooms, or labs.


Print request service.


Request a Program or Course End Date Extension.


Request multiple sections of the same course be merged into the lowest number section.


Service to request a student name change.


Request access to college resources while off campus via VPN.


Submit a request for assistance in resolving an issue or problem.


Information Technology Services program to help students in need of technology to be loaned to assist in their studies.


Request to have a wired ethernet port installed, activated, or deactivated in a campus building.


Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.


Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.


Ask a general question regarding ITS related services.


Create, modify, or delete a distribution list.


Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.


Request to recover lost files from previous backup systems.


Call ext. 2504 for Emergency Technical Assistance during a class or event.


Need help? Use this service to reach out to your fellow students for assistance!