My Recently Visited Services

Request a new account be created or an existing account be modified.

Request a password reset for student login.

Contact the IT department for technical assistance with a problem you are having.

Request a password reset for faculty, staff, and students' login accounts.

Need help? Use this service to reach out to your fellow students for assistance!

Print request service.

Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.

Request to enable spell check in quizzes for a specific course in Brightspace (D2L). This is an exception to the college-wide setting where spell check is disabled by default.

Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.

Call ext. 2504 for Emergency Technical Assistance during a class or event.

Submit a request for assistance in resolving an issue or problem.

Report a suspicious email, phishing attempt, or possible account compromise.

Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.

Request a change to your email address after an official name change.

Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.

Not sure which service to request? Submit a general service request.

Request to recover lost files from previous backup systems.

Ask a general question regarding ITS related services.

Create, modify, or delete a distribution list.

Request for allocation of college-supported computer hardware.

Use this service to seek information regarding LMS or to make a suggestion.

Service to request a student name change.

Request to have a wired ethernet port installed, activated, or deactivated in a campus building.

This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.

Request access to college resources while off campus via VPN.