My Recently Visited Services

Not sure which service to request? Submit a general service request.

Request a password reset for faculty, staff, and students' login accounts.

Request to recover lost files from previous backup systems.

Submit a request for assistance in resolving an issue or problem.

Move a computer and equipment between offices, classrooms, or labs.

Information Technology Services program to help students in need of technology to be loaned to assist in their studies.

Print request service.

Request for allocation of college-supported computer hardware.

When duplicate accounts are created for a student, IT Staff will merge the accounts into one.

Create, modify, or delete a distribution list.

If you require support with setting up your grade book or releasing your grades, please reach out to contacts as per below:
1. Your Program Coordinator
2. Faculty member Melanie Jones Melanie.Jones@saultcollege.ca; or
3. Emily Milito, Emily.Milito@saultcollege.ca

Please use this service if you have a college managed device that has not been entered into the college asset inventory database.

Request a new account be created or an existing account be modified.

Call ext. 2504 for Emergency Technical Assistance during a class or event.

Request changes to an internal Sault College website, student portal, or intranet page.

Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.

This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.

Request an increase to your staff colour print quota.

Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.

Report a suspicious email, phishing attempt, or possible account compromise.

Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.

Request a Program or Course End Date Extension.

Request a news article be added to the Sault College website (saultcollege.ca).

Used by staff under an Academic VP to request load of courses, faculty, and/or students for upcoming semester to LMS.

Request a job posting be added to the Sault College website (saultcollege.ca).