My Recently Visited Services

Please use this service if you have a college managed device that has not been entered into the college asset inventory database.


Request assistance connecting to the on-campus WiFi network.


Call ext. 2504 for Emergency Technical Assistance during a class or event.


Request for allocation of college-supported computer hardware.


This service allows Academic Specialists to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.


Request to have a wired ethernet port installed, activated, or deactivated in a campus building.


When duplicate accounts are created for a student, IT Staff will merge the accounts into one.


Contact the IT department for technical assistance with a problem you are having.


Request a new account be created or an existing account be modified.


Request changes to the Sault College website (saultcollege.ca) or Employment Solutions website including new pages, edits to a page, and new campaigns.


Print request service.


Request access to college resources while off campus via VPN.


Request a password reset for faculty, staff, and students' login accounts.


Request access to an existing LMS course site for yourself or another individual when access is not provided through timetabling.


Not sure which service to request? Submit a general service request.


When you need to sign out equipment from ITS or Facilities Management you will need to fill out this form.


Request an increase to your staff colour print quota.


Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.


Request to recover lost files from previous backup systems.


Academic Specialists, Coordinators and Managers can request to merge program sites or add staff to an existing program site.


Request a password reset for student login.


Create, modify, or delete a distribution list.


Ask a general question regarding ITS related services.


Submit a request for assistance in resolving an issue or problem.


Move a computer and equipment between offices, classrooms, or labs.