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IT Staff will reset a user's password with proper validation of a person's identity.
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Related Articles (3)
Forgot My Password, How Do I Reset It?
If you have already registered for Self-Service Password Reset, you can reset your password on your own without needing to contact IT Service Desk. A code will be sent to your registered verification method, such as email address or test message. Once you have entered the verification code, you can recover your account and enter a new password.
How do I change my login password?
It is good practice to periodically change your password. You change your password using your Old Password and then enter your desired New Password.
How do I set up Microsoft Self-Service Password Reset for Office 365?
Sometimes you forget your password, but still need to change it. Through a feature of your Microsoft Office 365 account, you can configure Self-Service Password Reset, to allow you to change your Sault College password from anywhere, at anytime, without having to talk to an IT Service Desk Technician.
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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://saultcollege.teamdynamix.com/TDClient/53/Portal/Requests/ServiceDet?ID=2295">https://saultcollege.teamdynamix.com/TDClient/53/Portal/Requests/ServiceDet?ID=2295</a><br /><br />Password Reset<br /><br />Request a password reset for student login.