Who can request this service?
Employees
When is this service available?
This service is available during regular business hours.
Before you request this service, you will need to...
NEW SHARED MAILBOXES: Choose a meaningful mailbox name that reflects your team or its purpose. Have a complete list of member names and email addresses ready.
EXISTING SHARED MAILBOX: Unlike distribution lists, whose membership can be managed by the owner, shared mailbox membership and settings must be updated by Information Technology. To request a change, provide the mailbox name and email address, along with details of what you need updated.
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