Request Access to an LMS Course Site That Your Are Not Scheduled In

The “Request Access to an LMS Course Site” service allows faculty members, Program Coordinators, academic staff, and administrators to request access to an existing course in the Learning Management System (LMS) when they are not automatically enrolled through timetabling.

This includes access to a course taught by another instructor, a past-semester course, a non-timetabled course, or approved Reader/Auditor access. All requests are reviewed according to College policy and academic approval requirements.

Review the Process – Providing Access to LMS Course Sites

Note: This service is not used to request the creation of a new course site. Contact your academic department regarding a scheduled course that has not yet been created or assigned.

Who can request this service?

Faculty members, Program Coordinators, academic staff, and administrators.

Administrative Access Requests

The above service is for standard LMS course access requests only; it must not be used to request access to LMS course sites or other academic instructional assets for HR, Legal, regulatory, or any purpose outside standard course access.

Requests outside of standard course access must follow the Administrative Access to Academic Instructional Assets policy and receive the required authorization. There is currently no dedicated TDX service for these requests. Instead, please submit a General Service Desk Request or contact the LMS Specialist for guidance.

When is this service available?

This service is available 24/7 through the TeamDynamix Service Portal. Requests are processed during IT Service Desk business hours, Monday to Friday, 8 AM to 5 PM.

Before you request this service, you will need to…

• Confirm the purpose of the access, such as instructional support, program coordination, reviewing past course materials, or Reader/Auditor access.
• If requesting access to another instructor’s course, ensure your Dean or Chair can provide approval, as required by policy.
• If requesting Program Coordinator access, ensure you are listed on the current Program Coordinator list.
• If requesting Reader/Auditor access, ensure the Dean or Chair submits or approves the request.
• If you are scheduled to teach the course but are not yet timetabled, work with your department to confirm that the scheduling request has been completed. Updates run overnight Sunday through Thursday. Access cannot be added manually to a course you are scheduled to teach.

Note to Requestors

Access is granted according to the requester’s role, program-area guidelines, and applicable Dean or Chair approval requirements.