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Occasionally you may run into an issue where a web-page isn't displaying the content you are expecting or your experiencing an issue with a particular website.  If the issue is limited to a small number of websites try these steps to see if the issue is resolved.  Our Student Portal at my.saultcollege.ca does experiences this issue for some users.

This Knowledge Base article contains a step-by-step to clear out individual cached entries in the Microsoft Outlook AutoComplete list. This is required when an incorrect email has been used or an email address has been changed. If the AutoComplete isn't removed for a particular user who meets one of these criteria, email will fail to be sent.