Renew - Murf.AI

Overview

Each year Murf.Ai is set to Auto renew on March 8, but some tasks are needed for the renewal to be tracked and complete properly.

Target Audience

Solutions Specialists

Verifying Purchase Details

Murf.Ai is set to Autorenew each year.  In order to manage this process, each year:

• Submit a Purchase Requisition
• Confirm purchasing settings are correct from last year
• Post Autorenewal Steps - Download and send Invoice to purchasing@saultcollege.ca when the auto renewal is complete
• Close ticket

Confirm Purchase Settings

1. Click on the JM emoji in the top right hand corner
2. Log in to your Murf AI account
   1. Go to www.murf.ai
   2. Username: elearning@saultcollege.ca
   3. Password: {check with Jennifer Mosley each year}
3. Navigate to Workspace Settings
4. Scroll down to Billing & Payments
5. Click Update Billing Details
6. Capture a screenshot of the credit card used last year and send it to purchasing@saultcollege.ca to confirm it is still the same number

Post Autorenewal steps

1. Click on the JM emoji in the top right hand corner
2. Log in to your Murf AI account
   1. Go to www.murf.ai
   2. Username: elearning@saultcollege.ca
   3. Password: {check with Jennifer Mosley each year}
3. Navigate to Workspace Settings
4. Scroll down to Billing & Payments
5. Click Download Invoice for the newly auto renewed Licenses
6. Send to purchasing@saultcollege.ca and reference the PO that this Invoice it for, in your email
7. Here is an example of my communication with Nicki from 2024
8. Close the ticket that was Automatically opened via Schedule Tickets.