LMS - Updating Content Files Without Creating Duplicates

Overview

When updating files in the LMS using the New Content Experience (NCE), dragging and dropping a file from a computer into a module will always create a new content item, even if the file name is the same. The LMS does not recognize drag‑and‑drop uploads as replacements because files and content topics are tracked by internal system IDs, not by file name.

As a result, drag‑and‑drop uploads will not preserve existing settings, including:

  • Release conditions
  • Availability start and end dates
  • Required or completion tracking flags
  • Visibility rules

To ensure these settings remain intact, files must be replaced through the existing content topic or overwritten in Manage Files.

Before You Begin

  • Confirm which content item needs to be updated
  • Ensure you have the finalized version of the file
  • Do not use drag‑and‑drop unless you intend to create new content

Target Audience

Faculty

Instructions

Option 1: Replace the File from the Existing Content Topic (Recommended)

Use this option when updating a specific content item that already has release conditions, dates, or required/completion settings.

  1. Navigate to Content in the course.

  2. Locate the existing content item you want to update.

  3. Open the content item’s Edit option (typically via a dropdown or menu).Uploaded Image (Thumbnail)

  4. Select Change File or Replace File

    Uploaded Image (Thumbnail)
  5. Upload the revised version of the file.

  6. Save your changes.

NOTE: The content item keeps all existing settings.


Option 2: Replace the File Using Manage Files

Use this option when the same file is used in multiple content items or locations.

  1. Navigate to Course Admin.

  2. Select Manage Files.

  3. Browse to the folder containing the existing file.

  4. Upload the new version using the exact same file name

    Uploaded Image (Thumbnail)
  5. Click Save when prompted

    Uploaded Image (Thumbnail)
  6. Click the check box beside the file(s) you would like to overwrite.
    Confirm Overwrite / Replace by clicking the Overwrite button Uploaded Image (Thumbnail)

  7. You will now be able to verify the upload was succesful by reviewing the Last Modified Date

    NOTE:
    All content topics that reference this file will update automatically
    All existing content settings are preserved

 


Important Reminder

Do not drag and drop files into Content to update existing materials

Drag‑and‑drop uploads will:

  • Create a new content topic
  • Reset all release conditions, dates, and required flags
  • Leave the original content item unchanged

Summary

To update LMS content without losing settings:

  • Use Edit → Change/Replace File for individual topics
  • Use Manage Files → Overwrite for shared files
  • Avoid drag‑and‑drop for file updates