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This article guides faculty through using Packback in Brightspace with the New Content Experience (NCE). It explains what Packback does, how it integrates with Brightspace, and how to add Packback activities using the Packback Deep Link. Faculty will learn the difference between the Basic Launch and Deep Link, how to complete first‑time community setup, and how grading, enrollment, and AI transparency features work. The article also includes common troubleshooting tips and best practices to ensu

This article explains how students access and participate in Packback through Brightspace using the New Content Experience (NCE). It walks students through opening Packback from their course Content area, explains what to expect the first time they use the tool (including cookie consent and account creation), and describes how discussions, participation, and grading work. The article also provides tips for successful use and answers common student questions.