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When sending mass emails using a mail merge in Outlook, the emails typically come from the sender's primary account. However, there are situations where emails need to be sent from a more generic, shared account (e.g., awards@saultcollege.ca) rather than the individual user's account. This process allows you to set the alternate email address as the default for sending mail merges, ensuring that the emails are sent from the correct account. By following these steps, you can set up your Outlook t

After your mailbox has been migrated from on-prem to Office 365 (The Cloud), post activities and troubleshooting will need occur to ensure all your access is re-established.