Summary
Sometimes you forget your password, but still need to change it. Through a feature of your Microsoft Office 365 account, you can configure Self-Service Password Reset, to allow you to change your Sault College password from anywhere, at anytime, without having to talk to an IT Service Desk Technician.
Body
Overview
Sometimes you forget your password, but still need to change it. Through a feature of your Microsoft Office 365 account, you can configure Self-Service Password Reset, to allow you to change your Sault College password from anywhere, at anytime, without having to talk to an IT Service Desk Technician.
Instructions
- Go to: https://myaccount.microsoft.com/ and log in.
- In the top right corner of the browser, click on your round avatar picture or the circle with your initials (in this case JD in a green circle). Then click View Account
- In the panel that appears to the right titled "Security Info" click the UPDATE INFO link.
- To reset your password, Microsoft needs a third party email address (@gmail.com, @hotmail.com, @shaw.ca etc.) or a personal phone number where it can send a security code; you can choose a cell number to receive the code by text or any phone number where you can be called at to receive the code. Click +Add Method
- Choose either Email or Phone, these are mandatory. If you choose to do so, you can use an Authenticator app on your cell phone to generate a code, however you cannot add this until you have added a Phone and Email entry.
- Follow the remaining steps to register each method you choose.