Summary
If you have already registered for Self-Service Password Reset, you can reset your password on your own without needing to contact IT Service Desk. A code will be sent to your registered verification method, such as email address or test message. Once you have entered the verification code, you can recover your account and enter a new password.
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Overview
If you have forgotten your password, or find you are unable to login to Sault College systems such as email, the portal, or LMS, please do the following.
IMPORTANT! - these instructions will only work if you have already signed up for Microsoft Self-Service Password Reset.
Instructions
- Go to: https://office.com
![](https://saultcollege.teamdynamix.com/TDPortal/Images/Viewer?fileName=44146d2a-f31f-4010-82c7-1f76a7d2a556.png)
- Click Sign in button.
If you may see a generic Microsoft login, which asks for email, phone, Skype for login.
- Use you Sault College login, for students this is your [student number]@saultcollege.ca, if you are an employee use your first initital + last name @saultcollege.ca (example 123456789@saultcollege.ca or jsmith@saultcollege.ca)
- The screen should now look more familiar with Sault College branding. Click "Forgot my password"
![](https://saultcollege.teamdynamix.com/TDPortal/Images/Viewer?fileName=199ef619-6063-44d6-9f8c-6864f28343ff.png)
- Fill in the characters presented in the box provided.
![](https://saultcollege.teamdynamix.com/TDPortal/Images/Viewer?fileName=1106aa11-d03c-4440-8d1b-8c20323ada1b.png)
- Choose the contact method for verification.
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- Enter the verification code that Microsoft sent to your method of verification (email, text message,etc.) and click Next
![](https://saultcollege.teamdynamix.com/TDPortal/Images/Viewer?fileName=11744433-223e-47fb-8f2f-3e83d8a25d31.png)