Forgot My Password, How Do I Reset It?


If you have already registered for Self-Service Password Reset, you can reset your password on your own without needing to contact IT Service Desk. A code will be sent to your registered verification method, such as email address or test message. Once you have entered the verification code, you can recover your account and enter a new password.



If you have forgotten your password, or find you are unable to login to Sault College systems such as email, the portal, or LMS, please do the following.

IMPORTANT! - these instructions will only work if you have already signed up for Microsoft Self-Service Password Reset


  1. Go to:
  2. Click Sign in button.

If you may see a generic Microsoft login, which asks for email, phone, Skype for login.

  1. Use you Sault College login, for students this is your [student number], if you are an employee use your first initital + last name (example or
  2. The screen should now look more familiar with Sault College branding.  Click "Forgot my password"

  1. Fill in the characters presented in the box provided.

  1. Choose the contact method for verification.


  1. Enter the verification code that Microsoft sent to your method of verification (email, text message,etc.) and click Next



Article ID: 2158
Tue 9/28/21 3:40 PM
Wed 9/29/21 8:48 AM

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Sometimes you forget your password, but still need to change it. Through a feature of your Microsoft Office 365 account, you can configure Self-Service Password Reset, to allow you to change your Sault College password from anywhere, at anytime, without having to talk to an IT Service Desk Technician.

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Request a password reset for student login.