Articulate 360 Subscription - Assigning Licenses

Continuing Education department has both the fully owned and subscription versions of Articulate.  These instructions review the subscription path.  To get more licensing information please reviewing the Licensing Spreadsheet.

Overview

Continuing Education department has both the fully owned and subscription versions of Articulate.  These instructions review the subscription path only.  To get more licensing information please reviewing the Licensing Spreadsheet managed by the Solutions Specialists

Target Audience

Solutions Specialists, Service Desk

Instructions

Username: softwareadmin@saultcollege.ca
Password: {in Keypass}

NOTE: Make sure new account requests are coming from the E-Learning Program Manager (Jennifer Mosley - 2024 manager) or her supervisor.

Click this link to access the management account on the Articulate website: Manage your Articulate 360 Teams account or account.articulate.com 

OR

1. Sign in to 360.articulate.com
2. Click on the SA icon in the top right hand corner
3. Click Account
4. Click Manage Team to get started

Here’s how to get started:

Possible first step STEPS on changing Teams - If you want to change to a different team then:

You first have to select the correct team you are working on.  We have both Corporate and Academic Licenses.

1. Click Manage Team
2. Then, on the right side of the screen, click the drop down arrow on the right side of the active group
3. Click Switch Team
4. Pick the Team you want to Manage
   Corporate - Continuing Education (SUB-1071539)
   Academic - E-Learning program - Academic use only (SUB-1559276)

 

STEPS on Creating Accounts

Watch this 3-minute Articulate 360 Teams overview video.

Assign seats so your users can start building e-learning. (If you’ll be creating courses, be sure to assign yourself a seat, too.)

You can do this manually, one at a time or by uploading a CSV file

Manually method

1. one
2. two
3. three

CSV Method

1. You need to create a one-column CSV with the student's email addresses in the first column, with no heading title.
2. Click Choose File and locate the CSV that you just created
3. Click Upload
4. You will now see, immediately, the results of that import.  In the below case I had to troubleshoot as I received a few errors.  
   - I had to remove some older accounts that were being counted in the license count
   - Does not appear valid - For this one I just added it manually and it worked.
   

Once you assign seats, Articulate will send them invitations with login and getting started information. They'll also email them helpful tips and resources on Articulate 360 over the coming weeks.

Direct link to Articulate Account Info

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Deleting an Account

If asked to delete an account the system will ask you if you want to transfer the users data to another user.  Make sure to always say yes, include personal content, and check with Jennifer Mosley on who that data should be transferred too.

What if there is no account to transfer the date to

1. Create a new Admin account in Articulate with an email you have control of, or someone who can work directly with you
2. Click the X button beside the user you want to delete
3. Un-check, "Include personal content"
4. Click "Remove User"
5. Click Ok
6.